Terms of service

Terms of Service

Welcome to Border Town Hat Co. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing products from Border Town Hat Co., you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Products & Availability

We strive to display our products as accurately as possible. However, colors and product appearance may vary slightly depending on your screen or device.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update pricing without prior notice.

3. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing. Payment must be received before an order is processed and shipped.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

Border Town Hat Co. reserves the right to cancel or refuse any order for reasons including:

  • Product availability
  • Suspected fraud
  • Incorrect pricing
  • Billing or shipping issues
  • Violation of these Terms

If payment has already been processed, any canceled order will be fully refunded.

5. Shipping

Shipping times are estimates and are not guaranteed. Border Town Hat Co. is not responsible for delays caused by shipping carriers, weather, customs, or other events outside our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return.

7. Custom & Personalized Products

Custom or personalized items are made specifically for each customer and cannot be returned or refunded unless they arrive damaged or we made an error in production.

Customers are responsible for ensuring all submitted names, artwork, colors, sizes, and design details are correct before placing an order.

8. Intellectual Property

All content on this website—including logos, artwork, designs, graphics, photographs, product names, and written content—is the property of Border Town Hat Co. and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website’s operation or security.
  • Upload malicious software or harmful content.
  • Violate the intellectual property rights of Border Town Hat Co. or others.

10. Limitation of Liability

To the fullest extent permitted by law, Border Town Hat Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Our products are provided “as is” and “as available” without warranties of any kind, except where required by applicable law.

We do not guarantee that our website will be uninterrupted, secure, or error-free.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website.

15. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Border Town Hat Co.

Email: Bordertwnhatco@gmail.com

Thank you for choosing Border Town Hat Co. We appreciate your business and your trust.