Contact information

Contact Us

We’re here to help! If you have questions about your order, products, shipping, returns, or anything else, we’d love to hear from you.

Customer Support

Border Town Hat Co.

Email: Bordertwnhatco@gmail.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

We aim to respond to all inquiries within 1–2 business days.

Order Support

When contacting us about an order, please include:

  • Your full name
  • Your order number
  • A brief description of your question or issue

This helps us assist you as quickly as possible.

Business & Wholesale Inquiries

For wholesale opportunities, collaborations, or custom embroidery orders, please email us with details about your business and project.

Mailing Address

If you have a business mailing address, you may list it here:

Border Town Hat Co.
417 Graneros Ave.
Laredo, Tx. 78043

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